Truth is we don't really get questions very often but if you happen to have one that is not answered below, feel free to give us a call or email us.

Q. How can I tell if my order is secure?

A. When you finalize your order, this information is submitted using industry-standard SSL (Secure Socket Layer) technology. You'll be able to tell you're on a secure page by noting changes in your browser: first, the URL in the address line changes from "http" to "https" and second, an icon on your SSL-capable browser will show a "locked" padlock (or similar).

Q. What credit cards do you accept and do you charge state sales tax?

A. We accept Visa, Mastercard, American Express and Discover. You do not have to be a member of PayPal to use the PayPal Service. Because Reese Productions is located in Santa Cruz, California, we are required to collect 8.5% sales tax on orders shipped within California. No sales tax will be charged on orders shipped to destinations outside of California.

Q. When will my order ship?

A. We will process and ship out all orders the day they are received whenever possible. Aside from the usual Monday-Friday 9a-5p hours we sometimes ship on Saturday's as well.

Q. Will you sell or share my private information to a third party?

A. Of course not. Ocassionally we may send you an e-mail about a new or upcoming release. If you receive an e-mail from us and don't want to recieve any more, just let us know. We're happy to oblige.

Q. What's your return policy?

A. Returns are allowed within 30 days of the shipping date for a full refund less shipping and handling costs. The product must be returned in the same condition it was received. Meaning unopened. If your order was damaged in shipment or found to be defective we will gladly exchange it. Please contact us with the reason for the return prior to shipping it back.